TERMS & CONDITIONS
CUSTOMER CARE
Thank you for choosing Saponaceous Bath for your handmade soap needs. Please read our terms and conditions carefully before making a purchase to ensure a smooth shopping experience. All of our handmade products are unique and one of a kind. This means that if you purchase an item from our store, it will not be an exact duplication of another product. Due to the handmade and unique nature of our items, you may receive variations in color, weight, shape, and scent. Please note that the sense of smell differs from person to person. For instance, a fragrance that smells like blueberry to one individual may be perceived as raspberry by another. We strive to describe each fragrance as accurately as possible, but individual interpretations may vary. The appearance of our products may vary due to differences in computer monitor settings. If your product arrives lighter or darker in shade than expected, this may be attributed to these settings. We make every effort to accurately describe and depict our products, so you know what to expect. By placing an order with Saponaceous Bath, you acknowledge that you have read, understood, and agreed to these terms and conditions. Your satisfaction is important to us, and we appreciate your understanding of the unique nature of our handmade products.
Cruelty free:
We are a cruelty free company and we do not test on animals.
Copy rights:
All materials including, but not limited to, images, photos, text, titles, descriptions and products belong to Saponaceous Bath unless otherwise stated and may not be used or reproduced without our consent.
PRIVACY & SAFETY
At Saponaceous Bath, we are committed to ensuring the privacy and safety of our customers while providing high-quality handmade soap products. This policy outlines how we handle personal information and the safety measures we take to ensure our products are safe for use.
Privacy Policy
Information Collection
We collect personal information when you place an order, create an account, subscribe to our newsletter, or contact us. This information may include your name, email address, shipping address, and payment details.
Use of Information
Your information is used solely for processing orders, communicating with you about your order, and improving our services. We do not sell or share your personal information with third parties, except as necessary to fulfill your order or comply with the law.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption and secure server technology.
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to accept or decline cookies, but this may prevent you from taking full advantage of the website.
Safety Policy
Product Safety
Our handmade soaps are crafted with care using high-quality, skin-safe ingredients. We conduct thorough testing to ensure the safety and quality of our products.
Ingredients Transparency
We provide a complete list of ingredients for each product on our website and packaging. If you have known allergies or sensitivities, please review the ingredient list carefully before use.
Proper Usage
Our soaps are intended for external use only. Please avoid contact with eyes and keep out of reach of children. If irritation occurs, discontinue use and consult a healthcare professional.
Storage and Handling
Store soaps in a cool, dry place away from direct sunlight. Proper handling will ensure the longevity and effectiveness of the product.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments